Privacy Policy - PYQ Master
Privacy Policy
Last updated: November 30, 2025
1. Introduction
Welcome to PYQ Master ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational platform for practicing previous year questions.
By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, password (encrypted)
- Profile Data: Educational background, exam preferences, study goals
- Contact Information: Email address for communications and support
2.2 Usage Information
- Practice Data: Questions attempted, answers provided, time spent
- Performance Metrics: Accuracy rates, improvement trends, weak areas
- Study Patterns: Topics studied, bookmarks, notes created
- Device Information: Browser type, operating system, IP address
2.3 Automatically Collected Information
- Log Data: Access times, pages viewed, referring websites
- Cookies: Session cookies for functionality, analytics cookies for improvement
- Device Data: Device type, screen resolution, browser version
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our educational platform
- Personalization: To customize your learning experience and recommend relevant content
- Progress Tracking: To track your performance and provide insights
- Communication: To send important updates, notifications, and support responses
- Improvement: To analyze usage patterns and improve our services
- Security: To protect against fraud, abuse, and unauthorized access
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Hosting and maintaining our platform
- Processing payments (if applicable)
- Sending communications
- Analyzing usage data
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or abuse
- Protect user safety
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption: Passwords are hashed using Argon2ID algorithm
- Secure Transmission: Data transmitted using HTTPS/TLS encryption
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Updates: Security measures are regularly reviewed and updated
- Monitoring: Continuous monitoring for security threats and breaches
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Account Closure: Close your account and delete associated data
To exercise these rights, please contact us at privacy@pyqmaster.com
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
7.1 Types of Cookies
- Essential Cookies: Required for basic website functionality
- Session Cookies: Maintain your login session
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how you use our platform
7.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@pyqmaster.com
Support: support@pyqmaster.com
Address: PYQ Master, Educational Technology Platform